RETURNS POLICY

We are Terry Kneeshaw Art, we offer a no quibble 14 days return policy for all our T Shirt  items provided they are unused items for full refund of the cost of the item.

We aim to give 100% customer satisfaction. At times the order processing might not have gone to your expectation but we are here to rectify all customer issues. If you don’t like the item or it’s a wrong size then you can return for refund. You are fully entitled to return the goods within 14 days from delivery date provided the goods are in the original state, undamaged and in original packing.  However if you are still not satisfied we do accept customer returns and our 14 day returns policy actually exceeds the 7 working days specified in UK regulations.

If you have received an item which is miss described or which is damaged then we will refund in full. However if you just do not like the item and just want to return then we will not refund the return postage. To process your return please submit the form for return. See link attached: https://justthinksocial.wufoo.com/forms/z18tdvip0cgz16f/

Please do note that we are not responsible for returns which do not get to us so customers should keep a proof of postage to help you track any items should they go missing in the post.  

TAX CHARGES

Where appropriate, VAT at 20% is included in our prices. Children's t shirts and clothing are exempt from VAT and is consequently not charged. Please note if you are buying any item from outside the U.K., you are responsible for paying any import duties required by the destination country.

PRIVACY AND CONTROL

We keep all customer data confidential and will not share with any 3rd party company. Any further questions please contact us via email management@terrykneeshaw.com